The Crowded Cloud – or, why I think crowdsourcing will change the nature of shared services – one day!

Add bookmark
When I hear something exciting I can’t keep it for myself, and it's one of the perks of my job that I am lucky enough to speak with a lot of very clever people who are doing exciting things. As I was researching my blog on branding, last week, I called Jon Hanley, who’d written a piece on the subject a few years back, to get an update. I also asked him if there were any significant trends he’d come across recently, as Director of Project Delivery Services at BestBuy. Yes,...

Latest Webinars

Next-Gen GBS: Leveraging AI to Lead in the Big Finance Age

2026-02-26

10:00 AM - 11:00 AM EST

As shared services and GBS organizations take on broader mandates and higher transaction volumes, th...

How Agentic “AI Colleagues” are Transforming Shared Services

2026-02-25

11:00 AM - 11:45 AM EST

Shared services teams are being asked to cut costs, accelerate response times, and improve employee...

How Finance Leaders in Mid-Sized Businesses Can Leverage AI

2026-02-24

10:00 AM - 11:00 AM EST

According to a survey by Duke University and the Richmond Federal Reserve, 54% of all CFOs plan to s...

Recommended