SSON Editorial

UniCredit Drives Globalized Services for Customer Experience

Barbara Hodge
Contributor: Barbara Hodge
Posted: 09/06/2013

McKinsey is not one to overlook a crucial trend. I was delighted, therefore, to see a recent "Insights" post titled: "Creating a business integrated services company: an interview with UniCredit’s Paolo Cederle. What's significant about this for me, is not that a bank, in this case one in my home country, has set up a shared services

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Barbara Hodge
Contributor: Barbara Hodge
Posted: 09/06/2013


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