Asia G8 Series
G8 Asia 2010: Global Sourcing Think Tank: Eliminating the White Noise
SSON’s G8 Asian chapter exceeded all expectations in 2009 and some familiar and new faces certainly lived up to the high expectations, which were set for 2010. Designed to provide the Shared Services and Outsourcing industry with a neutral platform, SSON's Global G8 series aims to combat end-user cynicism and confusion surrounding the growing complexity of sourcing models and provider solutions options available to companies today.
Like G8 Asia 2009 SSON members selected the panelists, which included pivotal industry figures who are active across the consulting, BPO provision/advisory and the ERP technology side of the shared services and outsourcing space.
Nisha Pillai , Anchor for BBC World News and investigative journalist chaired the session for the first time and she began by asking, what the terms business transformation, value and innovation actually mean and whether or not they are better achieved through Shared Services or BPO?
This of course brought up some very interesting topics - with varied views from the 8 panelists and vocal audience. The session also went on to discuss the benefits and risks of co-locating multiple functions, ways to drive value across deals in BPO and delivering innovation through shared services and outsourcing …..