Genpact acquire Headstrong for integrated capability

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Those of you that were able to make the Shared Services week in Orlando a few weeks ago would have caught our key predictions for the next 12 months in shared services and outsourcing. One of these was that Genpact as a pure play BPO would either be acquired or acquire capability across IT and Consultancy. Encouragingly enough for us, Genpact announced this week the merger / acquisition of Headstrong Corporation for $550 million to provide IT capability to complement its BPO footprint in the...

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