Kenya: a Fresh Start to Global BPO

While Africa is often mentioned as the next wave for outsourcing providers, most markets have been slow to develop with the exception of South Africa. In 2007 the Kenya ITC Board was launched, aiming to market the country as a viable BPO option. To date not much has transpired. As a result, the Kenyan Government has just started an initiative to focus on correcting inefficiencies in services and technology infrastructure, reports PC Advisor this week. Once this phase is complete, the count...
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