Sourcing Superstars — Diwakar Nigam, founder of Newgen

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*View all content in the Driving Transformation through Operational Excellence series *Meet more Sourcing Superstars What’s the power of ECM and BPM? Diwakar Nigam, MD of Newgen Software, speaks candidly about the potential he foresaw in 1992 – a time when imaging software was revolutionary, and falling telecommunications costs opened the door to a mass transfer of digital data like we’d never seen. Citibank was one of the first to recognize the potential of BPO,...

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