What's Workforce Optimization?

Posted: 03/21/2013

Understanding Workforce Optimization Craig Seebach, Senior Director, WFO Back Office Practice, Enterprise Intelligence Solutions, at Verint, sat down with SSON’s Darwin Jayson Mariano on the sidelines of the 15th Annual Asian Shared Services & Outsourcing Week to explain how to better optimize the work done by your workforce.

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Posted: 03/21/2013

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