Zurich renews outsourcing deal with UK's Capita
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Insurance group Zurich Financial Services has renewed its outsourcing arrangement with Capita, a UK-based provider of BPO services, for another 11 years from 2015 to 2026. Under this new agreement, Capita will deliver operational services for Zurich's UK life business to support the development of Zurich Global Life's European and international administration hubs for a 15 year, effective 1 July.
Capita will provide customer servicing, policy administration and claims activity for much of...
