Sourced & Shared

"Lady, that's not in my workflow"- or how sourcing gets in the way of customer service

deborah latest portrait
Contributor: Deborah Kops
Posted: 08/14/2012

If you’re tired of hearing all the rants in the media about outsourcing by folks who don’t have a clue about the difference between shared services and outsourcing and offshoring, take heart. There actually is a journo out there who’s moved beyond the concept of "in" or "out".If you have the opportunity to read Washington Post columnist

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deborah latest portrait
Contributor: Deborah Kops
Posted: 08/14/2012

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