"Outsource"—friend or foe of outsourcing change management?
Anyone see Outsource last night? Turning outsourcing into comedy is one of American television’s attempts to dominate the Nielsen ratings. The formula appears to be this: take every Indian clichê in the book and pair it with an American counterpart---sort of sacred cows, ambitious and obsequious manager, Bollywood moves, singsong English, "Delhi belly," shy ladies in saris and a few auto rickshaws meets southern accents, grits, rude Americans, tasteless novelties and rampant consumerism....
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