Kristina Beckendorf, Managing Director, Maersk Shared Services
Dates SSC Established: 2001
Number of centres: 6
Services delivered: Transactional, rules-based, knowledge-based as well specialised voice-based processes.
Geographic remit: Global
Q: What has your favorite job been to date and why?
A: My current job as Site/Country Director for our SSC organization in the Philippines. The role entails responsibility for a large organization with more than 2,100 employees. This allows...
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