The SSON Daily News: November 28, 2014

November 28, 2014 How Coca-Cola built a sugary empire, by outsourcing as much as possible The soft drink company proved incredibly adept at getting other businesses and local governments to bear the majority of the costs of producing and distributing its products. NCR remains BPO preferred location While some business process outsourcing (BPO) firms have expanded in outlying cities, many still opt to set up in the National Capital Region, citing well-planned development, said Jose Mari Mercado, president and CEO of the IT and Business Process Association of the Philippines. Launch of UK facility to encourage robotic innovation within industry A new initiative to encourage and support the take up of robotics technology within industry across Europe is being launched at the Bristol Robotics Laboratory. Indonesia to regulate so that ministries use shared services in 2015 The Indonesian government will regulate to push all ministries and agencies next year to use shared services, the Ministry of Bureaucratic Reform has exclusively told FutureGov. November 27, 2014 China to boost the service outsourcing industry China will bolster outsourcing businesses of high technology and high value added to facilitate structural adjustment and industrial upgrades, according to an executive meeting of the State Council, China’s Cabinet, chaired by Premier Li Keqiang. US-based Sowell's PE arm backs leveraged management buyout of analytics firm Dallas-based privately-held investment firm Sowell & Co's private equity group has backed the leveraged management buyout of US-headquartered business analytics solutions provider Vedicsoft Solutions Travel and Hospitality Lights Another Fire For Latin America BPO Peter Vogel of Gardere Wynne Sewell LLP said that BPO around the world has increased, and with the now mature adoption of the Internet in Latin America it seems likely that these sectors will grow very quickly. Delhi to replace Central Procurement agency with its own DMSC Delhi government is setting up Delhi Medical Supplies Corporation which will be a specialised agency for procurement and supply of drugs, medical equipments and surgical and consumables to hospitals. November 26, 2014 Successful Go live for Capgemini’s €43 million Business Process Outsourcing Contract Expansion with Algar Capgemini, one of the world's foremost providers of consulting, technology and outsourcing services, has announced the successful go-live of its expanded contract with the Algar Group, one of the largest conglomerates in Brazil. ING expands Philippines shared services center ING Global Services and Operations is expanding its hub in the Philippines to accommodate more in-house processing for the bank’s growing commercial banking business in Asia and Europe. Concur Shareholders Approve Acquisition by SAP With Concur, SAP’s business network will transact more than US$600 billion annually, and address annual corporate travel spend of US$1.2 trillion worldwide. November 25, 2014 Goldman Sachs Has Invested In A Company That Could Replace Analysts With Algorithms Goldman Sachs has just led a $US15 million funding round for Kensho, a financial data service that should have analysts quaking in their boots. The company is seeking to replace equity analysts with software. Mark Gay joins ME Bank as new CIO Commencing his role on January 27, 2015, Gay will be responsible for completing the bank's AU$70 million technology transformation program, which kicked off four years ago and is nearing completion. OpenText platform accelerates business processes The information management specialist's OpenText Business Center for SAP will help customers to streamline processes and reduce errors, and will provide a real-time view of operations.. November 24, 2014 Outsourcing Logistics Will Help Vendors Provide Better Freight Services in India The introduction of the GST system will help key players in the warehousing market by reducing the amount of tax paid on the import and storage of goods in each region Nasscom pegs Hyderabad IT exports at $50 bn by 2025 The National Association for Software and Services Companies (Nasscom) has pegged exports of $50 billion from the IT industry in Hyderabad by the year 2025. Tungsten rolls out new supplier pricing worldwide Tungsten Corporation's electronic invoicing platform, is introducing a new, simplified tariff structure for suppliers using its global e-Invoicing network, which enables suppliers to submit tax compliant e-Invoices in 47 countries. Competition heats up for tanker procurement deal Currently three competitors ? Boeing’s KC-46, Airbus’ A330 MRTT and Israel Aerospace Industries’ B767 MMTT ? have been vying to clinch the deal worth 1.4 trillion won ($1.25 billion) since Seoul gave public notice of its plan in March to introduce four tankers between 2017 and 2019. November 19, 2014 Infosys BPO removes CFO Abraham Mathews for violating code of conduct; CEO also leaves The CEO and finance chief of Infosys BPO have left the company after the parent discovered what it termed as failure to comply with its "code of conduct", the first such incident at India's second-largest software firm. Anup Uppadhayay is new CEO of Infosys BPO after "conduct" incident IT services major Infosys Ltd said Abraham Mathews has been sacked by the board of its BPO subsidiary Infosys BPO Ltd for not complying with the code of conduct of the company, as per a stock market disclosure. In a parallel development, Gautam Thakkar, the current CEO of Infosys BPO has also resigned taking moral responsibility and will step down with effect from November 30, 2014. IBM Is Taking Over Lufthansa's Information Technology In $1.25 Billion Outsourcing Deal IBM has won an outsourcing contract from Germany's Lufthansa worth 1 billion euros ($1.25 billion) that will see the U.S. company take over the airline's information technology infrastructure services division and staff. November 11, 2014 For CIOs, Universities Can’t Train Data Scientists Fast Enough Chief information officers are struggling to find data scientists, those individuals with engineering and business skills, as well at the statistical savviness required to analyze and derive value from Big Data companies generate. Axa funds arm to offer trade outsourcing The €582 billion fund manager Axa Investment Managers is to begin offering trading services to smaller buyside firms. Sunderland base offers 150 new jobs at outsourcing company Outsourcing company Parseq, who expanded to the North East following the acquisition of 2Touch in May earlier this year, has announced that 150 new jobs will be available at its Sunderland base... November 10, 2014 MENA banking IT spend to hit $13.1 billion in 2014 Banking and securities companies in the Middle East and North Africa are on pace to spend approximately $13.1 billion on IT products and services in 2014... Deloitte lands €2m State contract to 'streamline' civil service accounting The company will provide consultancy services to the Department of Public Expenditure and Reform while it looks to set up a Financial Management Shared Services Centre in a contract worth €1,888,310, excluding VAT... Pegasystems Signs New Partner Adqura to Extend Its CRM and Marketing Solutions The software company powering the digital enterprise announced it has signed a partnership agreement with Adqura to take customer relationship management solutions into new markets... November 7, 2014 Linedata launches Linedata Optima for fund administration Linedata has launched Linedata Optima, a suite of business process management (BPM) tools designed for fund accounting and administration and which will run across Linedata’s suite of fund servicing solutions. IT companies open to rebadging bench staff to boost efficiency IT staffing company Magna Infotech has won a contract to rebadge and redeploy 200 people from the bench of an IT company and is in talks to carry out similar exercises at other companies... 85% of Organizations Actively Seek Automation In a recent poll conducted by SPS, over 80% of respondents surveyed said their organizations are using less paper today compared to five years ago. New Zealand and Montenegro join WTO Government Procurement Agreement Montenegro and New Zealand will now have guaranteed access to bidding for government contracts in 43 signatory countries.. November 6, 2014 Carlyle Group to Buy Dealogic for $700 Million Carlyle said the equity for the transaction, expected to be completed by the end of the year, will come from Carlyle Partners VI LP, a $13 billion U.S. buyout fund closed last year. Microsoft Corporation And Dropbox Join Hands For Online File Sharing Services The new partnership would provide direct access to Dropbox through Office apps and allow file editing through Dropbox mobile app. HealthShare NZ deploys diagnostic tool for network issuesa Quicker and more reliable access to medical data will help improve services to more than 780,000 patients, says Grant Ardern, CTO of the shared services provider for the five Midland District Health Boards. Dell Bolsters Analytics Software, Taps Microsoft Azure ML Dell Software advanced its push into the big data world on Wednesday by integrating formerly separate analytics capabilities and by partnering with Microsoft to use its cloud-based Azure Machine Learning (Azure ML) service. The Smart Cube Enhances Supply Chain Analytics The Smart Cube, a global professional services firm specializing in custom research and analytics, today announced the enhancement of their Supply Chain Analytics offering, which provides supply chain teams with a myriad of data analytics options... November 5, 2014 Penguin ASI Takes Mining Automation to the Next Level The Company specializes in full service telecommunication enabling the transmission of video, data and voice for control of single or multiple robots and equipment in underground, underwater and space solutions. 'Massive opportunity' for procurement to optimise Middle East investment The survey of 100 chief procurement officer and directors across firms including Qatar Airways, Shell and PepsiCo, found a "massive opportunity" in which investment could be optimised with the help of procurement functions. Deriving High Value by Outsourcing Mechanical CAD Drafting Services to India CAD allows a detailed visual demonstration of a mechanical design; it also allows engineers to represent the mechanical components and their calibration in a clear and concise manner. Leading Specialty Insurance Provider Invests $2.8 Million in Kofax Software Kofax® Limited, a leading provider of smart process applications for the business critical First Mile™ of customer interactions, today announced that a leading provider of specialty insurance has invested $2.8 million for Kofax TotalAgility® and Kofax Altosoft Insight™. Gov.UK doubles IT outsourcing to £20bn IT outsourcing value for the private sector increased by 30 per cent over the same period to be worth £12.7bn. But at the same time the number of deals has also increased, as the private sector has moved to a "multi-sourcing" approach. November 4, 2014 EMEA technology outsourcing activity on course to be a bumper year The technology outsourcing industry in the EMEA region is on course to achieve one of its strongest years in a decade, according to research. Outsourcing Association Elects Chairman The Pharma & Biopharma Outsourcing Association (PBOA) has elected Peter Bigelow to serve as chairman of the board of trustees. STI partners with BPO provider In a disclosure to the stock exchange, STI said it recently signed a partnership agreement with SITEL, one of the world's leading BPO provider of customer care and outsourcing services. AppDynamics: Analytics Meets Application Monitoring AppDynamics has unveiled Application Analytics, which apparently provides real-time IT operations and business intelligence from across distributed application environments. November 3, 2014 3 Big Outsourcing Firms to Open Offices in Plovdiv Within Months Representatives of Scale Focus, 60K and UNIFY announced at a conference titled "Outsourcing Destination Bulgaria" in Plovdiv on Friday that they had picked the city due to the combination of universities, affordable office rental rates, and the support of the municipal authorities for the launch of their businesses. Foxtel turns on personalised content and advanced data analytics with Datalicious Deal with digital marketing agency comes one week after the media company announced plans to bring programmatic video advertising capabilities on-house. UAE leads GCC in e-payment adoption; demand growing The UAE leads the Gulf region for adopting e-payment (electronic payment) systems and rising demand is expected to boost personal financial transactions 70 per cent via e-payment and smartphones by 2020. Microsoft Azure offers enhanced IoT streaming analytics, data production and workflow services AIM SoftThe Azure Stream Analytics, Azure Data Factory and Azure Event Hubs services are the latest to Azure’s attempts to improve adoptability. You may also like... The SSON News: March 2014 The SSON News: April 2014 The SSON News: May 2014 The SSON News: June 2014 The SSON News: July 2014 The SSON News: August 2014 The SSON News: September 2014 The SSON News: October 2014

The SSON Daily News: November 28, 2014

Upcoming Events

Shared Services and Outsourcing Week Europe 2026

From Agentic AI to Enterprise Advantage: 5 Lessons from Early Adopters

Intelligent Document Process Virtual Summit

Redefining Finance Value: Key Insights from SSOW Europe 2026

Can You Prove Your Pricing and Rebate Strategies Are Working?

The Autonomous Close: Bridging the Gap Between Fragmented R2R and AI-Enabled Finance

Follow Us

Latest Webinars

Why Shared Services and GBS Transformation Stalls and How to Overcome Change Fatigue

From Transactions to Trust: Transforming AP, AR, and Communications into Customer Experience Drivers

From Cost Centre to Control Tower: How Platform-Driven GBS is Redefining Enterprise Value in the Age of AI

Recommended

Egypt: The Next Country North American Shared Services Should Consider IT and Bu...

How Do Sourcing Objectives and Criteria Determine the Sourcing Approach ?

The Outsourcing “Conundrum”: Securing the Benefits You Expect

EP17 The critical link between digital transformation and GBS (Global Business S...

BPO = Business Process Outcomes [not Business Process Outsourcing]

5 Ways Your Business Process Management System Could Be Failing Your Back Office

"Parts Is Parts" - The Key to Differentiating Yourself

Tech Demo: Accelerating Invoicing to Overcome Workload, Speed and Regulatory Cha...

What Will Save BPOs?

Shifting to SaaS may not eliminate the “Technical Debt”

Offshore Engineering R&D Centers Will Continue to Flourish in Current Crisis

Play Nice, Outsourcing Providers. There will be life after COVID-19

FIND CONTENT BY TYPE

SSON COMMUNITY

ADVERTISE WITH US

JOIN THE SSON COMMUNITY

The SSON Daily News: November 28, 2014

Upcoming Events

Follow Us

Subscribe to our Free Newsletter

Latest Webinars

Recommended

FIND CONTENT BY TYPE

SSON COMMUNITY

ADVERTISE WITH US

JOIN THE SSON COMMUNITY