SSON Location Report: the Philippines still ranks high for SSO & BPO

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When it emerged, earlier this year, that U.S.-based JP Morgan would be transferring more BPO jobs to the Philippines as part of a $1 billion cost savings program, it focused the spotlight (again) on this island nation in the west Pacific. With 30% of the US market and more than 15% of the Asia-Pacific market comfortably in its grip, the Philippine IT–BPO industry has been and remains a core plank in many multi-national sourcing strategies. And while the rising peso may have dampened some foreign investors' enthusiasm, the fact that the Filipino market continues to provide a culturally aligned, loyal, and enthusiastic workforce strong in the English language, means it is still valued as a stable and reliable services partner in the Asian region. Download SSON's report "Philippines 2013" to find out more.

This report was commissioned for SSON's 4th annual Shared Services & BPO in the Philippines conference, taking place in Manila, August 14-15 2013. Register today to take part in the learning.