Beth Brown
Beth acts as Editor & Digital Content Manager for SSON Digital, specialising in reports on key B2B topics such as fintech, intelligent automation, and GBS/ shared services trends. She has contributed to notable publications including The State of Intelligent Automation 2025, The State of Accounts Payables 2025: Trends & Insights, and The Handbook to Setting Up a Modern SSC.
Feel free to connect with Beth on LinkedIn.
More content by Beth Brown
Beyond KPIs: The Visibility Blueprint GPOs Need to Drive AP Transformation
February 23 by Shared Services & Outsourcing Network
Move beyond KPI reporting. Discover how end-to-end visibility and agentic AI enable GPOs to drive scalable, governed AP transformation.
What’s Next for GBS in 2026? Here’s What You Need to Know
January 07 by Beth Brown
GBS in 2026: Explore AI-driven transformation, data insights, and flexible workforce models.
SSON’s Best Articles of 2025: A Year in Thought Leadership
December 18 by Beth Brown
A recap of 2025’s top GBS thought leadership and the key lessons on AI, talent, and strategy that will guide leaders into 2026.
Empowering Women in GBS: 5 Strategies for Leadership & Career Growth
December 09 by Beth Brown
Discover 5 proven strategies to empower women in GBS leadership; build your brand, network smart, and thrive in a changing business landscape.
Costa Rica: The Smart and Strategic Choice for Global Business Services
December 08 by Shared Services & Outsourcing Network
Discover why Costa Rica is the smart choice for GBS: stability, talent, and tech innovation for scalable growth.
A Candid Review on the Future of Agentic AI
December 04 by Beth Brown
Explore 7 candid truths about Agentic AI in GBS—its real potential, challenges, and why success depends on more than just technology.
From Cost to Strategic Partner: How GBS Leadership is Redefining Value
November 27 by Beth Brown
How GBS leaders at SSOW Autumn 2025 are shifting from cost centers to strategic partners through talent mobility, innovation, and storytelling.
Driving Digital Transformation in GBS: Lessons from Philips’ AI Journey
November 18 by Beth Brown
Discover Philips' top tips for AI-powered GBS transformation, based on key insights from SSOW Autumn 2025.
5 Questions That Will Keep Your GBS Relevant in 2026 & Beyond
November 03 by Beth Brown
Read the latest from SSOW Autumn, as Tom Bangermann breaks down the future of GBS.
Finance Transformation Imperatives: A Roadmap for 2026
October 30 by Beth Brown
Download SSON's latest report to prepare your finance teams for 2026 and beyond!
Breaking the KPI Ceiling: How AI is Redefining AP Productivity
October 29 by Shared Services & Outsourcing Network
Download SSON's latest Essentials Guide to discover the future of AI-enabled AP.
The Future of Order-to-Cash Market Report 2025
September 29 by Beth Brown
Discover how leading finance teams are transforming O2C to thrive in a volatile market. Download the full report to future-proof your O2C strategy.
