SSON Editorial

Oklahoma City’s latest projection, the Innovation District, is a case study in how people, their collective community investment and cross-sector collaboration can bring about a years-long vision for...

How Oklahoma City built a network, infrastructure and community for business services to thrive

Here we share an edited version of Lions winning application for the Business Resilience Impact Award recognised at the Australasian Shared Services & Outsourcing Week.

Back-office operations have been using task and process automation tools like Business Process Management (BPM) systems for decades, yet they still struggle to serve the customer at the right cost. T...

Advanced AP solutions are streamlining not just invoice processing but also document management, enterprise's #1 hurdle

Our multi-year structured journey to create value through data, make operations frictionless & create future ready people started with building relevant skills, creating business impact & repeating th...

In 2018 and after 15 years of having a manual travel system, Ecopetrol wanted to innovate in the customer experience by embarking on a winning business transformation.

UAA Shared Services is a consolidated administrative service organization whose mission is to deliver efficient, effective, and customer-friendly administrative services to support the university’s te...

How to kickstart your operational excellence initiative, no matter your industry.

Cost pressure, market volatility, technology-driven disruptions and globally connected value chains are forcing companies to professionalize their support functions. Find out how

A brief industry survey to gain insight over current and future plans to push more value-add services through the SSO model

Welcome to SSON's Survey on HR, Payroll, and Managed Services