Profit Centre v Cost Centre

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We are often asked by organisations at the start of their shared services journey whether they should operate in a profit centre or cost centre environments. Whilst there is no "one size fits all" solution, as the considerations need to be weighted, there are a number of advantages of setting up a profit centre and here we describe the top 5: Culture & Brand: An important consideration when setting up a shared service centre is the culture that one wishes to develop and brand that one wan...
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