The current flavour, or fashion, in shared services centers spanning finance and accounting, human resources, etc., is to kick-off improvement projects. These projects would broadly be categorized under the umbrella of transformations/reengineering, Lean, Six Sigma and IT/automations.
However, what happens when there are multiple projects initiated in the shared services center? How do you prioritize when there is an overlap between these projects? What is the aftermath of taking the dec...
