The debate rages on: when you’ve identified processes to transfer into a Shared Services model, do you fix the processes first, and then shift the work over? Or do you just hand the whole shebang to the Shared Services experts, who will evaluate what works and what doesn’t to come up with a double whammy: first, wins as a result of the ‘fixes’; and second, wins as a result of SSC standardisation.In truth, itâ€...
