Why Process Knowledge is Key to Navigating the Post-Pandemic Future
Using Process Discovery to gain the necessary process transparency and intimacy
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Among the many aspects of enterprise operations that have been disrupted this year, 'working culture' ranks top. With employees dispersed across remote workplaces, the onus has been on SSO leaders to rethink, and optimize, internal process flows.
Indeed, 'process design' is the most important SSO capability highlighted in SSON's current industry survey [full report published in January]. Tapping data that tells you about your process flows is the first step to improving them – and reducing human intervention is a common denominator, here.
This report was first published on our sister portal, PEX Network, and was so popular that we wanted to share it with the SSO community, too.
Please download it here for more insights.
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