SSON Glossary: Global Business Services (GBS)
What is Global Business Services?
Global Business Services (GBS) is a more matured and integrated version of the shared services model. It controls the delivery of business support functions to the core business through multiple service delivery models on a truly global basis. It is one of the hottest areas of corporate development in driving optimized performance across business support services.
Today, GBS is often the delivery engine for digital transformation, an industry that's projected to grow dramatically from USD 1.8 trillion in 2022 to 2.5 trillion in 2025, besides being the #1 priority for most boards and CEOs.
Interested in becoming certified in GBS? Visit our Certification page today!
Check out our latest Global Business Services content below!
How the Middle East Is Leapfrogging Shared Services Maturity with AI
September 04 by Heather King
View the Article Today: 'How the Middle East Is Leapfrogging Shared Services Maturity with AI ' Learn More Today!
GBS Needs a New Boss
September 02 by Deborah Kops
View the Article, 'GBS Needs a New Boss', Learn More Today!
Rethinking Location Strategy: Ask the Expert
August 29 by SSO Network
View the Article: 'Rethinking Location Strategy: Ask the Expert' Learn more Today!
Everyday Entrepreneurship
August 28 by Edesio Santana
View the Article: 'Everyday Entrepreneurship', Learn More Today!
7 Key Considerations to Shape Your Location Strategy
August 26 by Beth Brown
View the infographic, ' 7 Key Considerations to Shape Your Location Strategy.' Learn more today!
How to Align your SSC with the Wider Enterprise
July 25 by Beth Brown
View the Article "How to Align your SSC with the Wider Enterprise." Learn more today!
Leading Across Borders: Lessons from a Career Spanning Brazil to Poland
July 24 by Edesio Santana
View the Article "Leading Across Borders: Lessons from a Career Spanning Brazil to Poland" Learn more today!
Front Office Services in GBS: Ask the Expert
July 23 by SSO Network
View the Article "Front Office Services in GBS: Ask the Expert" Learn more today!
Nearshoring, Risk, and Resilience: Ask the Expert
July 16 by SSO Network
View the Article "Nearshoring, Risk, and Resilience: Ask the Expert." Learn more today!
Remote and Hybrid Work in GBS: Ask the Expert
July 09 by SSO Network
Learn how the Global Business Services industry is tackling big business trends in 2025, such as remote and hybrid working.
Why Haven’t BPO Providers Cracked the GBS Consulting Game?
June 27 by Deborah Kops
View the Agenda for the 2025 Future of Order to Cash Virtual Summit occurring August 19th to 20th. Learn more today!
Why the Middle East is Becoming a Hub for Shared Services
June 20 by Shared Services & Outsourcing Network
Discover why the Middle East, with rising hubs like Cairo, Egypt and Dubai, is becoming a top destination for Shared Services...
