SSOW 2024: A Year in Review

2024 marks another successful year here at SSON, as we remain the largest network of shared services, global business services (GBS), and outsourcing professionals globally. As of October 2024, our community stands at 220,000, and we are committed to growing even further. More widely, 2024 has been an inspiring year for the shared services and GBS community. To highlight this, SSON is thrilled to share the Shared Services & Outsourcing Week 2024: A Year in Review report.

This comprehensive report unpacks the key themes, challenges, and transformative strategies discussed at this year’s SSOW conferences, offering practical strategies to elevate your organization today. 

Readers of this report will discover: 

• Key Change Management Strategies: Unlock practical tips to empower your teams through periods of change. 
• A Customer-Centric Automation Playbook: Discover how top companies are implementing automation without losing sight of the customer.
• The Blueprint for Cultural Transformation: Lead successful cultural shifts with insights on overcoming common barriers and building an adaptive, customer-first mindset. 
• Building Master Data Management: Learn how to tame data overload with solutions that bring clarity and drive better decision-making. 
• A Look Ahead to 2025: Prepare for the upcoming SSOW events with an exclusive preview of what’s next for Shared Services & GBS leaders. 

Access the report today and stay one step ahead. Alternatively, if you are ready to look ahead, SSOW Orlando will be returning this upcoming March. With a great speaker lineup and innovative sessions, 2025 will certainly follow 2024's success!