GBS Lacking in Integrated IT Services and Governance [Report]

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KPMG has just released its 2Q 2014 "pulse survey" report, which interprets market conditions for shared servers outsourcing practitioners. Integration ranks highly, as practitioners acknowledge that improving the underlying capability of IT is key to successful global business services. The report confirms that global business services are being driven increasingly by the need to deliver meaningful and differentiated business benefits other than cost. For example companies are looking for mo...

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