Beth Hampton

This one-page infographic shares perspectives from Spotify, AECOM, AMEX, Samsung Electronics, DSM and Starbucks' on how shared services must continue to adapt, digitalise and strive for innovation to...

In this e-Book, we will explore what exactly what hyperautomation is, the digital technologies that it consists of, and the many benefits that it offers.

This 3-minute poll is intended to uncover how multinational organisations meet their complex global statutory reporting requirements, including the use of technologies, collaborative efforts with exte...

Ahead of her presentation at the 9th Shared Services & Outsourcing Week China, we spoke with Jenny Zhang, Partner Resource Shared Service Director at Starbucks.

Perspectives from AECOM's Former Head of Process Excellence & Transformation, who talks key survival tactics and growth objectives to maintain service delivery

With a true enterprise grade cohesive automation platform , you can reduce the risk of scalability issues in the future, dynamically scale bots as per business needs, and ensure seamless human-digital...

The market for Global Business Services talent is heating up, despite opinions to the contrary. But the roles that are most in demand - Global process owners (GPOs).

"We are thinking about flexible work by first considering what the “new normal” actually means for us."

In using newer technologies such as computer vision, machine intelligence and deep learning, Process Discovery gives birth to an enterprise’s digital twin: the invisible enterprise.

Develops and manages strategies to consolidate standard human resources, finance, and information technology transactional activities in a shared services environment.

To assess the impact of the pandemic and gather insights on HR, payroll and managed services, SSON ran a global survey in collaboration with Zellis to ask critical questions about the current and futu...

Marelli's long-term strategy is to accelerate the digitalization and automation within GBS, so that they eventually have an integrated working platform with upstream customers and downstream partners.