In this 4th article in the How to Design a Successful Shared Services series, transformation veteran Steve Moore warns of 3 common pitfalls – and provides a stern admonition on scope creep. Once you've designed your shared services, understood the business and commercial impact, and made the right technology decisions, then there's no more avoiding it: you're at the implementation stage. And this is where mistakes will cost you dearly.Here are the three most common areas where...
