Welcome to the first edition of the column, Keeping an eye on sourcing practices.
The objective of this column is to share with you, in an easily digestible format, the results of research I conduct on global services sourcing, as well as my observations, as a researcher, on the good, the bad and the ugly of sourcing practices.
I started this research programme in 2004, when I joined Duke University to help launch the Offshoring Research Network (ORN) with Prof. Arie Lewin. Today, I am ba...
