Conference Speakers | Shared Services & Outsourcing Week 202

2026 Keynotes

Erin Brockovich
Advocate, Author & President
Brockovich Research & Consulting

April Cielica
President, Global Business Services
Procter & Gamble

Eckard Eberle
CEO, Siemens GBS
Siemens

Kim Skanson
SVP, Global Business Services
Cencora Business Services

Agentic AI in Shared Services Bootcamp Speakers

Christof Fahr
Global Lead, GBS Productivity and Value Creation
Siemens

Hector Alderete
Head of Global Business Services, Americas
Kerry

Peter Galik
Head of Innovation, Analytics and Automation
Takeda Pharmaceuticals

Jesús Villalobos
Operational Excellence Lead GBS Americas
Kerry

Naomi Secor
Global Managing Director
The Shared Services & Outsourcing Network

Marshall Tokheim
VP, Process Orchestration & AI
Ecolab

Valquir Correa
VP, Corporate Finance
Baha Mar

Brian O'Neil
Senior Director, Shared Services NA
TD SYNNEX

CK Taneja
AI Strategist
Northern Trust

Claudia Armenta Rentería
Global Process Owner, Procure to Pay
CEMEX

2026 Speakers - Transformation Enablers

Nathan Bland
VP, Global Business Services
Pfizer Inc.

Karen Terrill
VP, Financial Shared Services
TEGNA

Alyson Gordon
Vice President HR Shared Services
AdventHealth

Robert Turck
VP, Global Financial Shared Services
IQVIA

Amy Wirges
Global Head Operations and Shared Services, Business Assurance
SGS

Milena Biardzka
Global Delivery Lead, Technical Shared Services
McCormick & Company

Srini Cherukumilli
Corporate VP, Shared Services
CRH - Oldcastle APG

Kristin Schooley
Director, Order to Cash
Learning Care Group

Raja Chaudhuri
Head GBS Strategy, Service Management & Systems
Dexcom

Nikki Rodgers
SVP, Global Shared Services
Stagwell Global

Sanjay Thirumalai
Chief Global Delivery Officer
Stout

Rama Boodadoo
Director, Finance Shared Services
Black & McDonald Limited

Joaquin Garcia Smith
HR Shared Service Center Head Americas
FLIX

Rob Bullen
Global Group Head, Bat Business Services
BAT

Nicole Tuttle
Global Process Leader, Account to Report
Boston Scientific

Ashlie Crosby
SVP, Global Business Solutions Center
Mastercard

Tom McFarland
SVP, Head of Customer Success Shared Services
LHH

Dr. Elizabeth Carter
CEO
Aappeal LLC

Elaine Desmond
Snr. Director Enterprise Business Excellence
BJ’s Wholesale Club

Gabriel Lantos
Director, Global Process Owner, Record to Report
Bristol-Myers Squibb

Kirti Talwar
VP, Accounting Operations
Palo Alto Networks

Jeff Edwards
SVP, Operations
Ontellus

Brandy Hulsey
Vice President, Returns & AP Solutions
McKesson

Tommy Wehry
Organizational Effectiveness and Change Lead, Finance & Shared Services Transfor
The Estée Lauder Companies

Jakub Wojdat
Senior Director, Global Head of Finance Shared Services
TE Connectivity

Chris Costa
Head of Finance Transformation
Chewy

Rishi Saluja
Global Director, Accounting & Reporting
Keysight Technologies

Vandana Khanna
Vice President Digital Finance Transformation
MetLife

Shane Abeyratne
SVP of Global Business Services
Cardinal Health

Rob Bradford
VP of Global Business Services (GBS)
Kimberly Clark

AJ Wijesinghe
SVP, GBS+
Ecolab

Isaac Knoot
VP, Global Business Services
Boston Scientific

Tage Smith
Former VP, Technology Shared Services
Pacific Life

Donny Heaton
Senior Director, Global Order to Cash
Boston Scientific

Claudia Petrocchi
Vice President of Employee Experience and Services
CSL Behring

AJ Wijesinghe
Senior Vice President, GBS
Ecolab

Dan French
CEO
Consider Solutions

Steve Fox
Process Excellence Leader
Consider Solutions

Lyndsey Taylor
Global Head of HR Transformation, Talent Attraction, and Global Mobility
Brooks Automation

Kim Greenwood
Sr Director Global Business Services
Kimberly-Clark

Michael Zirkle
Vice President of Financial Operations
Diocese of Orlando

Michelle Irwin
Head of Media, Marketing, Communications, Culture and Training
Siemens

Stephanie Ernsting
Sr. Director of North America HR Shared Services
Amcor

Mercedes Sullivan
Executive Vice President, People, Culture & Communications
McKinley Companies

Amy Bare
Sr Director, Global Business Services Strategy & Global Delivery Network
Kimberly-Clark

Meet the Advisory Board

Cindy Gallaghar
Senior Vice President and Controller
Gannett

Deborah Kops
Principal
Sourcing Change

Vijay Rao
Chief People & Places Officer
Okta

Ed Hansen
Partner
Nelson Mullins Riley & Scarborough

Jim Hankins
Executive Director, HR Shared Services
UC Davis

Fernando Munoz Huelgas
Finance Business Services Head
Home Depot

Laura Kennedy
Head of Enterprise Business Services
Aon

Bill Gilet
Partner
PwC

Satish Nair
SVP and Head of Client Partnership
Infosys BPM

Justin Bowers
VP, Contract Administration & Financial Services
McKesson

Shane Abeyratne
SVP of Global Business Services
Cardinal Health

AJ Wijesinghe
SVP, GBS+
Ecolab

Angela Mangiapane
Former President, Mars Global Services
Mars

Jana Vondran
Fmr. SVP, GBS
Ingram Micro

Brad DeMent
Partner
SCOTTMADDEN

Rob Bradford
VP of Global Business Services (GBS)
Kimberly Clark

Kim Skanson
SVP, Global Business Services
Cencora Business Services

Beth Cord
Vice President- BEST HR Shared Services
L'Oréal

Stephen Sharlow
Vice President, Global Shared Services
Brinks, Inc.

Isaac Knoot
VP, Global Business Services
Boston Scientific

Neeraj Manik
VP, Senior Partner, Service Line Leader, Intelligent Business Operations
IBM

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