DRIVING END-TO-END TRANSFORMATION THROUGH GBS

20 - 22 October 2026 | Amsterdam, Netherlands

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Jennifer Sturch

GBS Transformation - Global Procure to Pay and Travel & Expense Lead McDonald's

Conference Day 1: Wednesday 21st October

2:30 PM PANEL DISCUSSION: BALANCING STRATEGY, EXECUTION, AND BUSINESS AS USUAL DURING TRANSFORMATIONS

As organisations face ongoing economic pressure, digital acceleration, and rising service expectations, transformation is no longer a one-off initiative, it is continuous. For Shared Services and GBS leaders, the real challenge lies in designing the next phase of transformation while simultaneously executing current programmes and sustaining business-as-usual performance. Panellists will share practical approaches to sequencing change, protecting operational stability, and embedding transformation as a core capability rather than a parallel activity.

• Ways to protect business-as-usual performance without slowing delivery or innovation

• Practical techniques for prioritising initiatives against real capacity and value constraints

• Where to draw clear boundaries between strategic planning and execution ownership

• How to embed transformation capabilities into day-to-day Shared Services and GBS operations

Check out the incredible speaker line-up to see who will be joining Jennifer.

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