NOT JUST A CONFERENCE. A COMMUNITY.

18 - 21 May 2026 | Estoril Congress Center, Estoril, Portugal

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Alessandro De Luca

Group CIO and Head of Digital Enterprise Solutions Merck Group

Alessandro de Luca is the Group Chief Information Officer (CIO) and Head of Digital Enterprise Solutions (DES) at Merck Group, a leading global science and technology company headquartered in Darmstadt, Germany. He drives the company's digital transformation by integrating data, technology, and processes across a workforce of approximately 7,000 employees. With over a decade at Merck, Alessandro has previously led technology initiatives as CIO of the Healthcare business and managed global supply chain operations. His extensive experience includes two decades at Procter & Gamble, where he developed his expertise in leading complex transformations. Recognized for his impactful leadership, he has received numerous awards, including the “Top 200 World CIO Awards” (CIO Forum), the “10 Most Impactful Healthcare Leaders” (CIO view magazine), and "Most Influential Supply Chain Executive in Europe" (SCM magazine).

Workshops & Conference Day One: May 19th, 2026

1:50 PM KEYNOTE CASE STUDY: HARDWIRING GBS WITH TECH AND AI AT MERCK DIGITAL ENTERPRISE SOLUTIONS

This keynote explores Merck Group’s bold transformation journey, merging Global Business Services (GBS), Data & Digital, and IT organizations into a unified function: Digital Enterprise Solutions (DES). Join Alessandro and Annette to learn how this strategic integration is redefining expectations for Merck’s 4,000 strong GBS workforce through technology, data, automation and process excellence.

• Breaking down organizational silos: what does it look like when you integrate corporate processes, clean data, AI and innovative technologies under one structure?

• How is Merck DES shifting the GBS focus on customer experience?

• Realigning global process excellence and automation initiatives to deliver the next level efficiency

• A holistic approach to drive change and ensure cross-learning and cultural alignment throughout the merge

• Looking ahead: what’s next for Merck DES and the future of digital enablement

Check out the incredible speaker line-up to see who will be joining Alessandro.

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