NOT JUST A CONFERENCE. A COMMUNITY.

18 - 21 May 2026 | Estoril Congress Center, Estoril, Portugal

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Varun Nagalia

Vice President of Human Resources Tech and Services IKEA

Conference Day Two: May 20th, 2026

4:30 PM DIGITAL WORKFORCE TRANSFORMATION AS THE FOUNDATION FOR GBS EVOLUTION AND SCALE

With more than 175,000 co-workers across 34 markets, digitally transforming the workforce management has been a strategic imperative for IKEA - laying the groundwork for the evolution and scaling of its Global Business Services (GBS). In this session, discover how IKEA is driving enterprise-wide transformation across support functions and building an integrated GBS model that is agile and people-centric.

• The future of work: sharing how digital tools and automation are leveraged for enhancing human potential and redefining roles

• Insights into how IKEA’s workforce transformation enabled the integration of diverse support functions

• A comprehensive approach to digital partnerships and organizational transformation to evolve towards GBS holistically

Check out the incredible speaker line-up to see who will be joining Varun.

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