Launching a Shared Services or GBS organization comes with many unknowns—especially in the first 12–18 months. Without mature internal metrics or historic baselines, leaders often struggle to define success, report progress, and justify investments. Dive into a strategic roadmap to help new or early-stage SSOs define performance targets, identify relevant benchmarks, and create alignment across business units.
Check out the incredible speaker line-up to see who will be joining Karen.
Download The Latest Agenda